Full-time / Vaughan ON 

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Overview:

Are you a highly organized, detail-driven professional who enjoys supporting client relationships? Do you take pride in keeping projects on track, supporting sales teams, and ensuring clients receive a seamless, high-quality experience? If so, this role is a great opportunity to grow your career in a collaborative, fast-paced environment. 

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At Add Impact, we partner with clients to deliver branded merchandise and marketing solutions that drive results. The Account Executive Support role is a critical part of our client experience, working closely with an Account Executive to support, manage execution, and help identify opportunities for growth. 

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Key Responsibilities (clearly defined and results-focused): 

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• Account & Client Support: Support Account Executive(s) in the day-to-day management of client sales . Maintain regular communication with clients, vendors, and internal teams to ensure accuracy, responsiveness, and strong relationships. 

• Proposal & Creative Support: Prepare presentations, proposals, sales materials, and sample orders. Source creative product options aligned with client objectives and timelines, compare options, and support vendor pricing and negotiations. 

• Program & Order Management: Track orders, programs, and deadlines to ensure timely and accurate execution. Assist with program administration, updates, and ongoing maintenance across web stores, pricing tools, spreadsheets, and print materials. 

• Project Coordination: Support the client journey from concept through delivery by coordinating internal resources and external vendors. Attend client meetings as required, capture meeting notes, and manage follow-ups. 

• Performance & Growth Support: Assist with forecasting, reporting, and program reviews. Help identify opportunities to enhance programs, increase sales, and deepen client engagement through proactive initiatives. 

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Qualifications: 

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• Strong Organization & Communication: Excellent attention to detail, time management, and communication skills. Ability to manage multiple priorities while maintaining a high level of accuracy. 

• Client-Focused Mindset: Professional, service-oriented approach with a commitment to exceeding client and team expectations. 

• Strong Organization & Communication: Excellent attention to detail, time management, and communication skills. Ability to manage multiple priorities while maintaining a high level of accuracy. 

• Relevant Experience & Tools: Minimum 2 years of experience in sales support, account coordination, client services, or a related role. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Experience with CRM systems or industry platforms (ASI Smartbooks, Facilis Syncore) is an asset. 

 

Why Add Impact? 

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• Team-Oriented Culture: Work within a collaborative, supportive team that values trust, accountability, and shared success, all with a shared commitment to delivering an exceptional client experience. 

• Career-Focused Training: Benefit from targeted training programs while gaining exposure to sales strategy and account management, with opportunities for growth and skill development. 

• Career Impact: Contribute to impactful client solutions where your work and collaboration directly impact client satisfaction and experience and the company’s overall success. 

• Benefits: Dental care / Extended health care / Paid time off / Wellness program 

 

Apply in Confidence:

If you are excited about working in a collaborative team environment, creating client-centered solutions, and leveraging your marketing and strategic thinking skills, we invite you to explore a career with Add Impact. Apply today by sending your resume and cover letter to:

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Cindy Taurian

289-371-1026

cindy.taurian@add-impact.com

 

Together, we’ll drive success and make an impact.