WHO WE ARE

Integrity, service and passion are the foundation blocks of our culture, and what differentiates us from our competitors. Our team members are dynamic and passionate about our business and about our clients.  We aim to continually exceed our customers’ expectations!

Established in 1995, we have continually evolved to become a leader in the Promotional Marketing Industry.  Our continuous improvement model ensures that we are always on the cutting edge of service and technology. 

We have completely renovated our offices and showrooms over the last few years to create an exceptional atmosphere for our clients – in fact; we provide two different Lounge areas which are perfect if you missed your morning coffee!  We insist on a very comfortable, professional, atmosphere, making your visit a memorable one.

Our showroom facility is the only one of its’ kind in North America! True customer satisfaction means you can touch and feel the product to help you make the best decision for your marketing needs.

At Add Impact, we strive to provide top quality product, on-time and on-budget!  We maintain exceptional service standards and live in an environment of continuous improvement to ensure our customers have an exceptional experience with us, consistently.

We are your full service solution provider.  Our in-house Creative Department ensures our artists can conceptualize, create, and offer the finest quality promotional products and programs to our clients.  We provide all print collateral for your campaigns and create exceptional websites to manage and track your programs as well. 

Most recently we have created a web solution that “bundles” programs for our customers which is a huge time and money saving feature – everything in one place for your users with one detailed report!  We can create points-based web solutions or 24-hour web stores, with client branding to suit any requirement.

Our Senior-level Sales Consultants/Directors are available to work with you to assist with a Marketing strategy that works for your corporate culture, and our internal Account Managers are experts in sourcing promotional or incentive products, exactly to your specifications.  From free consultation to follow-up, we push for creativity, cost effectiveness, and consistency in everything that we do.

Our Client Services team ensures that your orders are processed efficiently, closely monitoring your logo guidelines and standards.  We are able to provide numerous different decorating techniques to produce outstanding items that fit your corporate culture. 

Our Merchandise Solutions are guaranteed to be creative, due to the sheer number of experience years of our team.  Our Preferred Vendor program also ensures that our clients have top quality while maintaining cost effectiveness. Product Safety testing and compliance are foremost in our process at all times, as well.  Whether you’re interested in top retail brands, incentive items, housewares, lifestyle products, promotional handouts or clothing items, we can produce product domestically or overseas, depending on timelines and specifications.

In 2010 we built our own Distribution Centre within 5 minutes from our combined office and showroom.  This investment has allowed Add Impact to take on more complex fulfillment projects and ensures that we can manage large orders as required, including global distribution.

2011 brings additional investments in our  Systems and Technology which will bring a whole range of new services to our customers and make dealing with Add Impact even faster and more efficient!