ADD IMPACT INC

JOB DESCRIPTION:                              Program Co-ordinator
REPORTS TO:                                       Program Manager
DATE POSTED:                                     December 2011

MAJOR JOB RESPONSIBILITIES:

• Independently overseeing and managing orders for various yearly, quarterly or monthly programs.
• Assist the Program manager in the day to day duties of the specific program’s administration.
• Maintain accurate and up-to-date logs to track orders and ship dates and report to Program Manager and client.
• Daily program tracking to ensure deadlines are met.
• Daily communication with customers and vendors via e-mail, phone or fax.
• Sourcing creative product options to meet client objectives and timeframe, using preferred vendors where possible.
• Taking orders, following up with clients, and maintaining excellent client relationships.
• Comparing product options, negotiating best price and confirming pricing with vendors.

• Review and update programs on a quarterly and yearly basis on:
                                                  a) Web store
                                                  b) Excel Spreadsheets
                                                  c) Print Literature

• Daily resolution of client/vendor issues to ensure delivery dates are met.
• Contributing to systems development, overseeing processes and policies to ensure they are maintained.
• Desire to learn the business and to develop a strong career within our organization.

QUALIFICATIONS (MUST HAVES):

• Account Management experience
• Superior time management skills
• Experience in fast paced sales or marketing environment
• Extremely detail oriented with ability to multi-task
• Excellent communication skills – both written & verbal
• Excellent people skills – ability to interact with clients, as well as contribute positively to company culture
• Strong Computer skills – MS office and some creative software also “preferred”
• Dynamic self-starter with the ability to think on your feet

ADDITIONAL (NICE TO HAVE):

• Experience in the promotional marketing, print or advertising fields
• Experience working with Microsoft CRM (Customer  Relationship Management )or other
• Bilingual (English/French)

IF YOU’RE THE RIGHT CANDIDATE, YOU WILL BE REWARDED WITH:

• 3 week vacation
• Competitive pay
• Company benefits
• Member of the Workplace Safety and Insurance Board
• A great team atmosphere with excellent potential for advancement

ENVIRONMENT:

• Office environment on second floor of building – walk up. 
• Friendly and fun co-workers
• Fast-paced environment
• Continually changing to adapt to new technologies
• Ego-free, non-competitive atmosphere
• Idea-sharing and educating environment

SEND RESUME TO: HR@add-impact.com